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Shipping and Returns Policy

Shipping Fees:

Free shipping for all orders over $300. 

$10 shipping for all orders under $300

Returns:

Standard Merchandise: We will happily refund your unworn pieces within 15 days of purchase. (we cannot refund that $10 shipping fee you may have incurred)

 

Custom and Special Order Merchandise:  Not refundable since they are made by your request with your specifications. We will only ship to you once you have given us your final approval.

Contact Us

585.641.0798

stefanotterjewelers@gmail.com

Visit our Store above the Bead Breakout:

2314 Monroe Avenue
Rochester, NY 14618

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